
Respect
Desirable behaviors: • Accept different opinions and points of view. • Be willing to dialogue in search of consensus and always in a constructive manner • Appropriately dialogue to co-workers, subordinates, superiors and customers. • Take into account the motivations, feelings and perspectives of others. • Ensure compliance with own and group commitments. • Request with time and patience the fulfillment of the commitments of the others.

Team work
Desirable behaviors: • Be willing to collaborate and receive support. • Always communicate in a timely, respectful and relevant manner. • Distribute tasks equally. • Provide coherent and consistent ideas. • Achieved with the commitments acquired. • Resolve in a timely manner the conflicts that may arise in the development of projects. • Seek continuous improvement as an individual and as a group. • Actively contribute and share responsibility in order to get results.

Costumer service
Desirable behaviors: • Listen carefully. • Anticipate and solve problems quickly. • Be proactive. • Show an open, cordial and respectful attitude. • Work with dedication and enthusiasm. • Fully comply with diligence, always taking into account the quality and timeliness of the service.

Innovation
Desirable behaviors: • Have a good attitude and open mind to changes. • Understand problems as challenges. • Disseminate knowledge, including that obtained in failures. • Find improvements in processes by looking for new ways of doing things. • Assume decision-making and responsibility for acts.